Frequently Asked Questions

DO I NEED TO BOOK BEFORE I COME AND HOW DO I DO THAT?

Yes.  Bookings are required for all classes, even casual attendance.  Paying for the full term holds your booking and guarantees your place each week.  Casual attendance needs to be booked for each time you would like to attend.  This is because most of our classes are fully booked in advance and places cannot be guaranteed for drop in clients. 

Bookings can be made via landline 03 9762 6069, calling or texting Mandy on 0402 638 232 or email, yoga_balance@iprimus.com.au or via our contact page.

WHAT DO I NEED TO BRING?

Usually, just yourself, wearing something comfortable that you can stretch in. All mats, blankets and other props are provided, HOWEVER in this Covid safe new world we are encouraging everyone to bring at least their own blanket for the relaxation at the end of class.  If you have a favourite cushion that you think you will use feel free to bring that too and of course if you prefer you own yoga mat that is also fine.  But don't worry if you forget anything, we do have it all there to use. 

HOW MANY CLASSES A WEEK DO MY TERM FEES GET ME?

Your term fee ($180 or $170 for a 10 week term - depending on class length) gives you one class per week, at one specific class time for the whole of that term. Your place in that class is then guaranteed for the whole term. Discounts are given for extra classes paid in advance for the term, or extra casual classes may be booked if places are available.  Prices are adjusted for classes affected by public holidays.

I REALLY LIKED MY 1ST CLASS, CAN I BOOK IN FOR 3 OR 4 A WEEK?

While we are happy to take bookings for more classes we usually recommend starting with one class per week for your first term and settling into the routine of that, before adding more classes. Trying to commit to lots of classes per week straight up can often prove difficult and results in disappointment and sometimes quitting completely. We suggest starting small with one class per week and adding classes only when you are sure they will fit into your schedule. There are discounts available for multiple classes per week.  See the price/specials page for details.

I'M STARTING FOR THE 1ST TIME, CAN I PAY CASUALLY AT FIRST TO MAKE SURE THE CLASSES SUIT ME?

Yes, we usually recommend this. You can come casually for as long as you like and then once you’ve decided you would like to make it a permanent thing, you just pay out for the remaining weeks in the current term.

WHAT IF I PAY FOR THE TERM AND THEN MISS SOME CLASSES?

If you have paid in full for the term and miss some classes, you can make them up in other class times when you are ready. Make up classes like this do not expire but are only valid while you are fully paid up for a term. In other words, they cannot be used as credit for the following term’s fees. However, they can be done as extras as long as you maintain your usual term payments.

DO I HAVE TO USE MY MAKE-UP CLASSES IN THE CURRENT TERM?

No you don’t. Make up classes don’t expire unless you stop paying for your terms up front. You can miss classes in one term and then make them up any time later on (even months later) so long as you are still paying your usual term fees.

I'VE GOT A FEW MAKE-UP CLASSES UP MY SLEEVE, CAN I JUST TAKE THESE OFF THE PRICE OF NEXT TERM?

No sorry, you can’t. Make up classes cannot be used as credit for subsequent term fees. Sometimes there are exceptional circumstances, such as sudden long term hospitalization. In those cases, please let us know and we can talk about it.

I KNOW I'M GOING TO BE AWAY FOR A COUPLE OF WEEKS AND WON'T BE ABLE TO MAKE UP THE CLASSES AT ANOTHER TIME. SHOULD I STILL PAY FOR THE TERM OR JUST PAY CASUALLY?

As a general rule, if you pay for the term and miss a couple of classes,  you will still be better off than paying casually. If you miss more than two in a term, without making them up, paying casually will work out cheaper. However, the risk of going casual, is that your place is no longer guaranteed. Only paying in full for the term secures your place in that class.

I WORK SHIFT WORK. CAN I STILL PAY FOR THE TERM AND JUST SWAP AROUND MY CLASSES TO ACCOMMODATE MY SHIFTS?

Unfortunately no. Because most of our classes are fully booked with term paying students, floating places in classes cannot be guaranteed. Your term fees give you a guaranteed place in one particular class per week. It is safer in the case of shift work, to pay casually and text or call to check if places are available when you need them.

I'VE NOTICED THAT THE PRICE PER CLASS WORKS OUT CHEAPER IF YOU PAY FOR THE TERM . I'M GOING AWAY FOR HALF THE TERM, CAN I JUST PAY HALF THE TERM FEES TO COVER THE WEEKS I WILL BE THERE? 

Again, unfortunately no. The two options for paying are; the full term fees (using make up classes if you miss any) or paying casually. Paying for the term and making up missed classes is the most economical. If you think you will miss more than two classes in a term and won’t be able to make them up (even in another term) it works out cheaper to pay casually, week by week.

DO I NEED TO BE FULLY VACCINATED?

Yes please.  Although regulations no longer require patrons and staff to be double vaccinated, this is remains our preference.  We have many clients with complex health concerns and/or vulnerable family members and in order to continue to provide a safe environment, we are strong supporters of Covid vaccinations.